Support
Last updated: August 12, 2026
The fastest way to reach us is email: support@danzu.app. We usually reply within one business day.
Frequently asked questions
How long should my dance video be?
Film 10–30 seconds of dancing. Danzu analyzes the clip and returns your overall score, six axis scores, and coaching tips in about 30 seconds. Danzu Pro unlocks unlimited analysis.
Do I need a reference video to get scored?
No. Danzu measures your own movement against the music — it never compares you to a reference video. That means freestyle, improvisation, and your own choreography are all scoreable.
Which dance styles does Danzu support?
You pick your style during onboarding. Your genre sets how the axes are weighted into your overall score and tailors the coaching you get back; the individual axis measurements are the same across styles. Freestyle is fully supported — no set choreography is required.
How accurate are Danzu's scores?
The same video always produces the same score, so results are consistent and comparable over time. Scores are AI estimates built for training and motivation — they are not competition judging or professional instruction.
How do I cancel my subscription?
Open iOS Settings, tap your name, tap Subscriptions, choose Danzu, and tap Cancel Subscription. Cancel at least 24 hours before your current period ends to avoid the next charge.
How does the 3-day free trial work?
The yearly plan starts with a 3-day free trial for new subscribers. If you don't cancel at least 24 hours before the trial ends, the $59.99/year subscription starts automatically.
I reinstalled the app — how do I get my subscription back?
Tap Restore on the purchase screen while signed in with the same Apple ID you used to subscribe.
Where do my videos go?
Videos are uploaded securely, processed to generate your scores and feedback, and are not used for anything else. See our Privacy Policy for details.
How do I delete my data?
Email us at support@danzu.app and we'll delete your data within 30 days.